Refund Policy

If you are not happy with your purchase and wish to get a refund, you may cancel your order within 2 hours of purchasing or within 5 days of receiving the actual product.

Please note that the buyer must bear the return postage fee and returned products be sent to:

Jadek Medica Sdn Bhd,

8E 2nd floor, Jalan Tun Dr Awang,

Bukit Jambul, 11900, Bayan Lepas,

Penang, Malaysia.

The products must be in its original condition and packaging, unopened due to health and safety regulations.

Once we have received the items, we will reimburse you via the original payment method, minus the delivery fee. This may take up to 5 working days.